Have you encountered a bad situation that was made worse by something that is meant to help? Here’s a recent example of mine – I had to take my son to an emergency room while vacationing in Asia but the most frustrating part was dealing with insurance when we got home. The agent who initially processed my claim put me (and my money) in limbo – no external or internal follow-up...

In the digital world, data is the lifeline of any business, be it trade secrets, sales records, customers’ personal data, and other sensitive information. Organizations use this data to create innovations and increase their long-term client base. However, the current situation is quite different, especially with this surge in cyberattacks, insider threats, and phishing attacks. In a...

The recent ransomware attack on Change Healthcare, a subsidiary of UnitedHealth Group, has highlighted critical vulnerabilities within the healthcare sector. This incident disrupted the processing of insurance claims, causing significant distress for patients and providers alike. Pharmacies struggled to process prescriptions, and patients were forced to pay out-of-pocket for essential...

In an era where data is heralded as the new oil, there’s an inconvenient truth that many organizations are just beginning to confront: it is therefore important to realize that not all data is equal. With the increasing digitalization of the economy and an imperative to increasingly rely on data in products and services, the focus has been traditionally on the sheer amount of data that...

AI-powered e-commerce platforms scale SMB operations by providing sophisticated pricing analysis and inventory management. Encryption and blockchain applications significantly mitigate concerns about data security and privacy by enhancing data protection and ensuring the integrity and confidentiality of information. A 2024 survey of 530 small and medium-sized businesses (SMBs) reveals that AI...

Large Language Models (LLMs) are considered to be an AI revolution, altering how users interact with technology and the world around us. Especially with deep learning algorithms in the picture data, professionals can now train huge datasets that will be able to recognize, summarize, translate, predict, and generate text and other types of content. As LLMs become an increasingly important part...

Greetings Robert, Could you please share with us your professional journey and how you came to your current role as Chief Innovator of Monjur? Thank you for having me. My professional journey has been a combination of law and technology. I started my career as an intellectual property attorney, primarily dealing with software licensing and IT transactions and disputes.  During this time, I...

The growing importance of agility and operational efficiency has helped introduce serverless solutions as a revolutionary concept in today’s data processing field. This is not just a revolution, but an evolution that is changing the whole face of infrastructure development and its scale and cost factors on an organizational level. Overall, For companies that are trying to deal with the...

How do biased AI models perpetuate diversity disparities in hiring processes, and what role do diverse perspectives play in mitigating these biases in AI development? Companies that already lack representation risk training their AI models on the skewed data of their current workforce. For example, among several outlets, Harvard Business Review has reported that women might only apply to a job...

The trend of Abuse of Genuine fraud is noticeable despite advancements in mobile wallet payments. How do your AI-driven scoring systems combat this complex fraud type in the industry? Our teams identify Abuse of Genuine fraud by using enhanced behavioural profiling across extended periods and utilising sector-specific data in full to enable us to create a detailed and accurate profile for both...